Privacy Policy for Healthcare Messaging via SMS
At Crew Consulting Services LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when using SMS Phone Messaging services to communicate with you.
1. Collection of Information
We may collect the following information when you opt-in to receive messages from us:
- Personal Information: Your name, phone number, and other relevant contact details.
- Consent: Explicit consent to receive SMS or phone messages from us, as outlined in our opt-in mechanisms.
2. Use of Collected Information
The information we collect is used for the following purposes:
- To send appointment reminders, health-related updates, and essential notifications.
- To respond to your inquiries and provide support.
- To deliver other healthcare-related content as per your consent.
3. Consent and Opt-In Mechanisms
We ensure that your consent is obtained prior to sending any messages. Our opt-in methods include:
- Verbal consent, recorded during in-person or phone interactions.
- Written consent via forms at our facility or online.
- Consent obtained through our website’s “Contact Us” form, where providing a phone number constitutes agreement to receive SMS communication.
Note: Our website is not used to collect consumer opt-in for this campaign unless explicitly stated. By providing your phone number and submitting the form, you consent to receive messages. Message and data rates may apply. Reply STOP to opt out at any time.
4. Frequency and Type of Messages
We estimate sending [insert estimated frequency/volume, e.g., “up to 4 messages per month”], which may include:
- Appointment confirmations and reminders.
- Important healthcare updates and notifications.
- Responses to your specific queries.
We will not send promotional or marketing content unless you have explicitly consented to receive such messages.
5. Sharing of Information
Your phone number and consent data will not be shared with third-party providers, except as required by law or to facilitate messaging via Zoom Phone. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
If our Privacy Policy mentions sharing other types of data with third parties, it specifically excludes text messaging opt-in data and consent.
6. Opt-Out and Support
You can opt out of receiving messages at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us at [support contact information].
7. Security Measures
We implement industry-standard practices to safeguard your information, including:
- Secure storage of your contact details and consent data.
- Restricted access to data to authorized personnel only.
- Encryption of sensitive data where applicable.
8. Links in Messages
If messages include URL links, they will direct you to secure and relevant resources managed by our organization. We will not include links to third-party, unrelated websites.
9. Special Content Restrictions
We do not send:
- Age-gated or adult content.
- Financial, lending, or loan-related content.
10. Updates to the Privacy Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website at [link to the privacy policy].
Contact Information
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Crew Consulting Services LLC
706-338-5544
info@crewconsultingservices.org